How to retrieve your lost Globe mobile number? Here’s how
Nearly two weeks ago, I lost my 16-month old mobile phone inside the cab. I was with my mom and we’re already homebound. I only noticed that my phone is missing when we got home. I was seated beside the driver’s seat and I reckon that any of these two scenarios happened:
1) I put the phone in my lap and forgot to put it back to my pocket.
2) I didn’t notice it slip out of my pocket.
Because of my negligence and the driver’s apparent dishonesty (I have a strong reason to believe that he saw my phone), my beloved phone is gone forever. Losing a phone is not really a problem (unless it is an IPhone, LOL).
Asking for everyone’s numbers is challenging (especially if you have not saved those anywhere else). Then, you have to disseminate to your circle of friends and colleagues your new number. Very time consuming, right? Globe subscribers need not worry about this problem anymore. Let me detail out how you can solve your predicament:
1) Find out where the nearest Globe Business Center (GBC) is. For Quezon City residents, there’s one in UP Ayala Technohub (where I went), TriNoMa, and in Gateway Mall. Check this listing if you are living in Metro Manila. You may also call Globe hotline 730-1000.
2) Make sure to bring at least one valid ID
3) You no longer need to submit a duly notarized Affidavit of Loss IF you can remember at least two numbers you dialed using your lost SIM. Luckily, I was able to list three. A lady GBC personnel provided me with an Affidavit of Loss template. I only had to write the specific details of how my phone got lost.
3.1) If you are not sure if you still remember the phone numbers you called using your lost SIM, go to a lawyer and prepare an Affidavit of Loss. Provide the following details:
a. Your mobile number
b. The month and year when you began using the said SIM
c. The circumstances leading to the phone’s loss
4) The attending GBC personnel, upon confirmation of the numbers you listed, will then insert on your phone a newly reconfigured SIM whose number now matches your lost one. Allow 30 minutes to one hour before you can begin reusing your number.
Going to a GBC during your lunch break is not advisable. Make sure to allot two hours for this. Although the process of retrieving your old number takes time in itself, remember that you have to fall in line first. 🙂
UPDATE 12/5/2015 – Unfortunately, I lost my phone FOUR MORE TIMES after writing this post with the latest one, just yesterday.
Yesterday, I went to GBC-Technohub again and to their credit, they were able to replace my lost SIM again. I’d like to make some notes from my latest experience:
- I was asked to have a duly-notarized affidavit of loss (I had to pay P60).
- They asked me to provide a number that I called or texted on the day the phone was lost.
- I still had to pay P40 for the SIM replacement
- There’s no more waiting time for the SIM to be activated