Pay your BPI credit card bill on a Saturday? How?
For residents of Metro Manila, it is possible! But before I proceed, let me share to you my story first. 😉
I’ve been a BPI Gold MasterCard holder for over a year now. Paying my credit card bill has been a monthly ritual for me.
My statement of account usually arrives during the first week of the month. Unfortunately, there had been instances when the due date fell on a Saturday. That was my experience just a week ago.
My bill due date is June 7. I originally planned to pay it the day before, which is what I usually do. However, because of a speaking engagement somewhere in Taguig City, I wasn’t able to drop by the nearest BPI outlet before the 4:30 PM closing time.
This is a pretty scary situation. A note from BPI’s website says: “Payments have to be made on or before the due date. If your due date falls on a Saturday, Sunday, or a holiday, payment should be made on or before the last working day prior to that due date.”
I was so concerned about getting charged with late payment fee (with a monthly interest rate of 3.4%, who needs to pay more?) that as soon as I got home that night, I browsed the Internet for information on how I can pay my bill on a Saturday.
I came across a Twitter post from BPI saying that their branch in BPI Shangri-La Plaza Mall is their only outlet in Metro Manila that’s open on Saturdays. It is open from 11:00 AM to 7:00 PM.
Fast forward to Saturday, June 7: I arrived just two minutes before BPI Shangri-La’s 7:oo PM closing time, with sweat dripping all over me (LOL). I came from an event for Master Philippines in SM Mall of Asia.
The two guards initially turned me away, insisting that the machines needed to process the payments have already been shut down. I and another lady persuaded them to ask the bank manager about our situation since that day is our due date (plus other paawa effect like. Haha).
A few moments after, their boss let me in, but too bad I wasn’t able to get her name. Kudos to the staff on duty of BPI Shangri-La that Saturday night for being considerate with me!
This BPI branch is located in the 5th floor of Shangri-La Plaza Mall. It is connected to MRT Shaw.
GRACE PERIOD FOR BPI CREDIT CARD HOLDERS?
I wrote about this experience on my Facebook page, and it was luckily read by a former high school classmate who’s now a BPI CSR. According to her, credit card holders can have a grace period of a day or two if the due date falls on a weekend. 😉